ABOUT US

We deliver value-based outcomes through Conversational Commerce

Collaborating with top global platforms & brands to deliver measurable success

Value-based outcomes illustration
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Connection

A meaningful connection enables a collaborative focus on a shared outcome

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Agility

Focusing on a collaborative outcome requires agility and understanding

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Success

Focusing on your customer’s success, will enable and deliver your success

Why we founded Conversationality

We founded Conversationality with a passion for delivering outcomes that matter to our customers and drive their individual success. Through collaboration with leading platforms and partners, we're building new standards for consumer experiences & conversational engagements that deliver great experiences and help make your customers' lives easier!

Our collective 50 years of experience has seen us work with world-leading brands, driving innovation and delivering multiple world 1st’s in Conversational-AI experiences. From live chat to messaging; automations, intelligence and generative AI - we have the expertise and insights to ensure your success!

How we deliver value

We deliver value by connecting through conversations that focus on delivering outcomes, not just technology. We employ proven methodologies that deliver increased profitability and revenue to your customers, which improve peoples lives and create enjoyable customer relationships and experiences.

To facilitate this we leverage specialist knowledge and an extensive network in all areas of Conversational-AI: Solution Consulting, Conversational Design, Customer Success, Operations Excellence, Technical Architecture, Project Launch, Programme Management, Messaging Agents, & more

What we do

Our core focus is in three areas; Delivering value based outcomes through conversational engagements, providing a unique value proposition in order to deliver conversational commerce through personalised connections, and collaborating with top global brands and platform partnerships to deliver measurable success.

  • Conversational Marketing

    Learn how the future of brand-to-customer engagements drive revenue & loyalty

  • Consulting Value for Brands

    Learn how you can leverage our unique experience in Conversational AI to drive market-leading results

  • Consulting Value for Vendors

    Learn how value-based sales & customer success methodologies can increase revenue & profitability

Let’s have a conversation!

enquires@conversationality.co.uk
+44 (0)7508 197651

7 Bell Yard, London, England, WC2A 2JR